Customer Service

Here at The New Fix, we provide repair service for the entire line of portable Apple products as well as smartphone, laptop, and desktop repair. This includes iPhones, iPads, iPods, and much more . We do offer most repair services on the majority of the products in their respective lines, however due to older model replacement parts becoming increasingly hard to find, we do not offer full service on every model. Our duty is to get your device working in as close to brand new shape as when you first purchased it. We use the top of the line replacement parts so that there is no shortness of quality in your repair. We are based in the heart of Broward County in Plantation, FL. However, we will come to you! We know your time is valuable and being without your device even for a few hours can be of the utmost inconvenience.

We just want to try to make your experience as smooth as possible! For those who come to us outside the beautiful sunny South Florida, don't worry. You can simply contact us and send your device in to our location for repair.  And the best part about it, we'll take care of the shipping both ways for you on most product repairs. You can choose to have an instant e-mail label sent to send your product to us rather than waiting on a box to arrive at your door. Over the years we have been able to establish relationships with many vendors local and global. So in turn we are able to keep our prices low as well as access many of the "hard to find" parts. The bottom line is that at The New Fix we love what we do. We love our customers and we absolutely love being able to solve any issues that you might have and bring a smile back to your face! And as always, if you are satisfied with our service and your product - tell a friend to tell a friend!

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