Warranty & Returns

Warranty Policy

The New Fix ® (“Seller”) does not control the use of the parts it sells; therefore, there are no express warranties other than as stated for any particular part. Seller disclaims any implied warranties of merchantability or of fitness for any particular purpose. Since Seller cannot control the manner in which the parts it sells are used after their sale, Seller is not responsible for any consequential or incidental damages. Where the products Seller is distributing have guarantees extended by the manufacturer, the customer must address any related warranty issues with the manufacturer directly.

Refunds and Part Returns

We will gladly refund your money, no questions asked, for any part you purchase from us unless otherwise specified, as long as you return it to us within 30 days of the purchase date, unopened and in excellent condition. Used batteries can not be returned or refunded. Any main electronics board or hard drive that has been installed or opened is not eligible for a refund. Labor and shipping costs are nonrefundable. Refunds are only available to the original purchaser. Damaged or used parts are not eligible for a refund. If you would like to return a product for a refund, send the product and proof of purchase to us and we will mail you a refund check or credit your payment source within 30 days of receipt. All returned parts will be tested before a refund is issued. Refunds are not guaranteed, returned parts must be received in a condition that complies with our parts return policy.

We reserve the right to replace any product which has been discontinued from its product line with a new product of comparable value and function.

Limit of Liability Disclaimer

We disclaim any warranties, express or implied, whether of merchantability of fitness for a particular use, except as expressly set forth herein. Our sole obligation under this limited warranty shall be to repair or replace the covered product with a product comparable in condition or value. In accordance with the terms set forth herein. We expressly disclaim any lost profits, general, special, indirect or consequential damages which may result from breach of any warranty, or arising out of the use or inability to use any of our products or services. Any warranties which are implied and which cannot be disclaimed shall be limited in duration to a term of one year from the date of original retail purchase.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. We reserve the right to modify or discontinue, any product at any time.

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